SyntralAI - AI Customer Service Chatbot Platform

Automate Your Customer Service with AI

SyntralAI is a powerful AI-powered customer service chatbot platform that helps businesses automate support, reduce costs, and delight customers. Build intelligent chatbots in minutes with no coding required.

SyntralAI uses advanced OpenAI GPT technology to provide instant, accurate responses to customer inquiries 24/7. Whether you run an e-commerce store, a SaaS company, or a service business, SyntralAI adapts to your needs and handles everything from product questions to order tracking, returns, and recommendations.

Features

  • AI-Powered Chatbots - Intelligent responses using OpenAI GPT technology with context-aware conversations
  • Multi-Language Support - Automatically detect and respond in 50+ languages
  • Knowledge Base - Train your chatbot with custom FAQs, documents, policies, and product information
  • Team Management - Invite team members with Admin, Agent, or Viewer roles and collaborate on customer support
  • REST API - Full API access for Professional and Enterprise plans to integrate chatbots into your existing applications
  • White-Labeling - Remove SyntralAI branding and customize the widget with your own brand colors and logo (Enterprise)
  • Analytics Dashboard - Track conversations, response times, customer satisfaction ratings, and usage metrics
  • Content Moderation - Automatic filtering of inappropriate content to keep conversations professional
  • Smart Escalation - AI automatically detects when a customer needs human help and notifies your team
  • Embeddable Widget - Add a chat widget to any website with a simple code snippet
  • Two-Factor Authentication - Secure your account with TOTP-based 2FA
  • Email Verification - All accounts are verified to ensure security and prevent abuse
  • Shared Inbox - Central inbox for your team to manage all customer conversations
  • Public Help Center - Searchable knowledge base accessible to your customers

Pricing Plans

All plans include a 14-day free trial. No credit card required to start.

  • Free Trial - 14-day free trial on all plans, no credit card required, perfect for testing
  • Starter Plan - 49 EUR/month - 500 conversations/month, 3 chatbots, email support, knowledge base
  • Professional Plan - 149 EUR/month - 2000 conversations/month, 10 chatbots, priority support, REST API access, advanced analytics
  • Enterprise Plan - 499 EUR/month - Unlimited conversations, unlimited chatbots, dedicated support, white-labeling, custom integrations, SLA guarantee

About SyntralAI

SyntralAI helps businesses of all sizes deliver exceptional customer service through AI-powered chatbots. Our platform combines cutting-edge artificial intelligence with an easy-to-use interface, enabling companies to automate customer support while maintaining a personal touch.

Founded in 2026 and based in Amsterdam, Netherlands, SyntralAI is on a mission to make AI-powered customer support accessible to every business, regardless of size or technical expertise.

Contact us at support@syntralai.net or visit our contact page for more information.

How It Works

  1. Sign up for a free account at syntralai.net/register
  2. Customize your AI chatbot's name, appearance, and behavior
  3. Add your knowledge base with FAQs, product info, and policies
  4. Copy the embed code and paste it into your website
  5. Your AI chatbot is live and ready to help your customers 24/7